You Already Know Reconstructing Records Does Not Work. Tax Season Taught You.

Home Business Magazine Online

Every self-employed person has done this. It is March, the shoebox is open, and you are staring at a receipt from August trying to remember whether that lunch was a client meeting or just lunch.

You reconstruct it. You make a reasonable call. It is probably right. But you know, in a way you would not say out loud to an auditor, that you are guessing from a document that was never written to answer the question you are now asking it.

That gap between what happened and what got written down is not a bookkeeping problem. It is a general one, and there is a version of it running through American healthcare at a scale worth understanding, especially if you are self-employed and nobody is managing your records but you.

Nobody Is Keeping Your Medical File for You

If you work for a large company, there is an HR department, a benefits administrator and usually one insurer holding a continuous picture of your care.

Run your own business and none of that exists. You have changed plans when premiums jumped. You have switched doctors when a practice stopped taking your coverage. You have used urgent care because the wait for an appointment was three weeks and you had a delivery deadline.

Each of those moves left part of your medical history behind. What follows you is a summary of a summary, assembled by people who each had a few minutes and a partial view.

The High-stakes Version of Your Shoebox

Here is where it stops being a personal inconvenience.

In Medicare Advantage, insurers are paid more to cover sicker patients, which is sound design, because otherwise they would avoid anyone expensive. How sick you are gets established by diagnosis codes drawn from clinical notes.

So an industry grew up to read those notes after the fact and find conditions that should have been recorded and were not. Reconstruction, at national scale, from documents written under time pressure for a different purpose.

The US Office of Inspector General has been auditing how well that works. Across diagnosis codes it considers high risk, it reports approximately 70 percent were not supported by the associated medical records, with some categories above 90 percent.

One audit examined 97 records where an acute stroke had been submitted. None were supported as acute strokes by the documentation. In 68 of those cases the patient genuinely had had a stroke. It had happened earlier, and the record described it as current. Accurate documentation at the time can also reduce the need for record reconstruction later.

Nobody fabricated a patient. The notes just never said clearly enough what was true, and the reconstruction filled the gap with something plausible.

Why This Rhymes with Your Business

You have seen the same failure in smaller forms. A client dispute about scope where neither of you wrote down what was agreed. An invoice you cannot substantiate because the work log was updated from memory on Friday. A warranty claim resting on a handwritten note nobody can read. These situations can lead to record reconstruction when the original details are no longer clear.

The fix is never better reconstruction. It is capturing the thing at the moment it happens, when the cost of writing one more sentence is about ten seconds.

The Same Fix, Applied to Healthcare

Rather than mining charts afterwards, some systems now support the clinician during the visit: surfacing what the record already shows, flagging what needs confirming, prompting for the specificity that makes a note useful later. This approach can reduce the need for record reconstruction after the visit.

The term for it is prospective risk adjustment, and the logic is the same one you applied when you finally started photographing receipts at the table. The condition gets documented because a clinician examined the patient and wrote it down that day, not because software inferred it from an incomplete file eight months later.

What to Actually Do with This

Two things, neither of which takes long.

  • Read the after-visit summary instead of binning it. You are the only person who sees your whole record. If something from years ago is described as current, say so at the next appointment.
  • Ask one question at the end of a visit: is that still current, or is it history? Five seconds to answer, and it targets the exact distinction that charts keep getting wrong.

You already apply this standard to your own books, because you learned what reconstructing from memory costs. The same standard is worth applying to the record that follows you into the rest of your life.

The post You Already Know Reconstructing Records Does Not Work. Tax Season Taught You. appeared first on Home Business Magazine.

Original source: https://homebusinessmag.com/money/taxing-times/record-reconstruction-does-not-work-tax-season-taught-you/