Get Paid to Walk

There are times in our life when we wish we could make money through some of life’s simple pleasures… like walking! Whether it is a passive income, or a main source, there are many ways you can make money walking.

We take a look at some of the ways you can go about this.

 

Walking Apps

advertising laws

An easy way to earn money by walking is to get one of these free apps – all have some decent rewards. These, you can add to your phone and earn while going about your daily business. Getting to the rewards really takes some mileage mind, so this is in no way a primary income source.

 

Task Work

dog walker

There will always be work to do, and that includes people in your local area who need anything from a little help moving house to collecting something or delivering something.

Ask your friends or advertise yourself as a car and a pair of hands for hire for anything within reason, and be prepared to help people for a small fee. Everyone’s a winner.

 

The Human Sandwich

energy

We’ve all seen them, and why shouldn’t you be one of those individuals wearing a sandwich board advertising a local service or business? They’re certainly eye-catching, and while you’ll be standing around in all kinds of weather – so a solid constitution and a decent coat is essential – you will earn something neat enough to minimum wage to get some extra pocket money.

See if any local businesses already do this or are looking for extra help for this service, and as long as they’re abiding by advertising laws, it’s worth considering.

 

Tour Guides

good public speaker

Tour guiding is something you can do if you live somewhere with picturesque views and lots of local history: a well/planned town, city or wilderness route where you can lead people round landmarks and point out interesting things. You could ask at your local museums or art galleries if they have any seasonal work going, and it’s usually designed to fit around your own available time slots.

If you want to become a ghost tour guide or similar, this is a competitive area and you will need to be a good public speaker and have lots of energy. You may also need to apply for certain permits and fit in with other guides in the area, so do your research before lunch considering this approach.

 

Dog Walking

Dog walking

 

There are bound to be dozens of people in your area with dogs that need walking, at times they’re unable to provide the necessary care for their canines. To get into dog walking, ask around as, like parents of babies and toddlers, dog owners tend to know each other and where the best and safest dog walks are.

Every dog is different and has different needs, qualities and personalities, so you’ll need to familiarise yourself with the various breeds and, more specifically, get to know the dogs and dog owners you’re planning on walking.

Leaving your dog with a walker is an enormous exercise in trust, so you’ll need to prove that you’re a conscientious and caring dog walker, who knows when to let dogs off leads and which areas are better and safer than others for certain dogs. That said, you could quite quickly fill a day with walking time slots, as many dog owners find it tough to find the time to walk their dogs several times a day, so you could be onto a nice little earner.

 

Walking Clubs

make money walking

Especially at this time of year, but also going into the warmer months, many people are looking for a way to keep fit and get out of the house, as well as doing a bit of socialising. Organising an outdoor walking club is a great way to pocket some regular membership fees while showing your club members some good walks in and around your town.

Depending on the age range and size of your group, you could suggest weekly or monthly walks that take in the roads, nature trails and fields around your town, with a good chance for people to get to know each other and chat as they walk, or just enjoy the scenery. As with the other money-making tips, a walking club will require some degree of research and organisation as you’ll be responsible for a group of people, so things like having a first-aider in your group might be a wise idea before you begin.

Advertise online or in your local paper first to see what interest there is in such a club, then raise these points at the meeting: ask what would be a fair membership fee, what routes people would like to go on, and so forth. Again, a great way to make new friends and share ideas.

The post Get Paid to Walk appeared first on MoneyMagpie.

Original source: https://www.moneymagpie.com/make-money/make-money-walking

75% of top brands fall victim to fraud in Google Search Ads

Three-quarters of leading brands in the US and UK reportedly fall victim to identity theft in Google Search Ads.

Consequences range from financial losses for the targeted business to customers becoming victims of fraud, according to a new report by search marketing security firm, Marcode.

How it works. Scammer trick consumers by impersonating the targeted brand’s domain and ad copy. They intentionally pay for ad placements that show up when users search for those brands.

Here is an example of a fraudulent ad impersonating the flight comparison company, Skyscanner:

actor

Making matters worse the targeted brand, due to Google’s policy of serving just one ad per domain, the legitimate brand’s ad is excluded from the search results when these scammers manage to secure an ad spot.

Undetected. Brands are often unaware that they have been victims of fraud as the issue tends to go undetected due to limitations in Google’s internal reporting tools.

Why we care. If customers fall victim to fraud under your brand’s name, it could severely damage your business’s reputation. People may hesitate to make future purchases due to fear of being conned. Moreover, if your business heavily relies on Google Ads, these scams could limit your campaign’s reach, leading to fewer leads and a lower return on investment (ROI).

Phishing scams. An example of a phishing scam ad can be seen below:

advertising accounts

When users click on what appears to be a genuine ad, they are directed through a series of hidden redirects without the user’s knowledge.

The end result is a fake website that invites users to join a game, promising a voucher that can be used at the targeted store, as shown below:

Alphabet Inc.

Predictably, the user consistently “wins” this game, only to be redirected once more to another site where they are prompted to provide personal information.

A spokesperson for Marcode commented:

  • “We’re aware that multiple complaints about these issues were filed with Google, as we’ve collaborated with some of the affected brands.”
  • “Interestingly, during the period of creating this report, we noticed a significant decline in the frequency of such scams in the US and UK.”
  • “However, these bad actor accounts shifted their focus to target Germany, while seemingly pulling out of the US and UK market.”

Affiliate scams. Affiliate hijacking was found to be more prevalent than fraud, affecting 75% of the sites in the study.

In a hijacked ad scenario, the user is directed to the brand’s website with an affiliate code attached. This leads the brand, such as Dyson in the case demonstrated below, to pay a commission to the hijacker for any sales generated from that click.

Amazon

A spokesperson for Marcode commented:

  • “While affiliate marketing has its advantages, a key issue lies in the presence of bad actors within these networks.”
  • “It’s a brand’s decision to engage in affiliate marketing, but networks need to improve their vetting processes.”
  • “Our focus here is on how these bad actors manage to stay hidden and the potential negative impact this has on brands.”

Key findings. The researchers who conducted the report found that retail giants such as Amazon, American Airlines, Lego, Pizza Hut, and Samsung were all victims of identity fraud within Google Search Ads. Additional findings include:

  • Of the 120 brands monitored, 90 experienced some form of hijacking.
  • Over a 90-day period, researchers detected persistent phishing scams on 20 brands from a group of six advertising accounts.
  • Affiliate hijacking affects up to 67% of brand search traffic for the worst-hit brands.
  • Some Google Comparison Shopping Services (CSS) are misused to drive e-commerce traffic which has been hijacked by affiliates.

What Google is saying. A Google spokesperson told Searh Engine Land:

  • “Bad actors are constantly evolving their techniques and looking for new ways to bypass enforcement.”
  • “However, we invest heavily in creating and enforcing policies that protect advertisers from a range of abuse including brand impersonation, phishing attempts, and trademark infringement.”
  • “In 2022, we removed over 5.2 billion ads, restricted over 4.3 billion ads and suspended over 6.7 million advertiser accounts.”
  • “We are currently reviewing the claims made in the report and will take any necessary enforcement action.”

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Deep dive. Read our guide on how to detect and address user data leaks for more information on data safeguarding and privacy protection.

Original source: https://searchengineland.com/google-search-ads-brands-fraud-436871

LinkedIn to sunset lookalike audiences

LinkedIn will discontinue lookalike audiences on February 29.

Why we care. Before March, advertisers must modify their audience targeting strategy, as they will no longer be able to create new lookalike audiences or edit existing ones.

What are lookalike audiences? A lookalike audience allows your ads to reach new individuals who are likely interested in your business because they share similar characteristics with your existing customers.

Action needed. Starting in March, the platform suggests exploring alternative options to connect with similar audiences and pinpoint potential buyers who are most likely to take action, such as:

  • Predictive audiences: For contact list, conversion, or Lead Gen Form data sources.
  • Audience expansion: For Matched Audiences and LinkedIn attribute targeting, such as by skill or interest.

Implications for existing campaigns. For existing ad campaigns using lookalike audiences on LinkedIn, you will need to shift to predictive audiences or activate audience expansion to maintaining a dynamic targeting strategy. LinkedIn is providing a 30-day grace period during which unused lookalike audiences can still be accessed before being archived.

It’s also important to note that LinkedIn’s API for creating lookalike audiences through third-party marketing platforms, such as HubSpot, will no longer be available. Marketers relying on these integrations to build audiences will need to explore alternative options.


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Deep dive. Read LinkedIn’s announcement in full for more information.

Original source: https://searchengineland.com/linkedin-sunset-lookalike-audiences-436885

How to Make Gaming Fun Again

Home Business Magazine Online

Gaming is one of the biggest hobbies around. By the end of the year, there will be an estimated 3.32 billion (yep, billion) gamers on the planet, which shows just how popular it’s become. But as popular as gaming is right now, a small number of players are reporting the same problem: gaming isn’t as fun as it used to be.

If you find this relatable, then you’ve come to the right place. Whether you play on PC, mobile, console, or Nintendo Switch, you can use the guide you’re reading to transform your gaming experience and make gaming fun again.

5 Tips to Make Gaming Fun Again – Here Is What Gamers Should Know

From playing sweepstakes casino games to upgrading your set-up, let’s dive into some of the best and most effective strategies for falling back in love with gaming.

1. Play Sweepstakes Casino Games

Firstly, some people enjoy playing sweepstakes casino games. Online sweepstakes casinos are just like regular casinos, except they don’t accept real-money bets. Instead, you play with:

  • GOLD COINS (GC)
  • SWEEPSTAKES COINS (SC)

In a nutshell, these are virtual currencies. You can then redeem your GC and SC for cash prizes and gift cards — but you need to win at some of the games first. According to sweepstake-casinos.com, which highlights a list of sweepstakes casinos, gamers should choose one that suits their interests, start playing the social games on offer, and most importantly — game responsibly.

2. Switch Gaming Platforms

A proven way to freshen up your gaming experience is switching gaming platforms. For example, if you’ve been a PlayStation fan your entire life, you might want to switch over to Xbox or PC. The logic behind this is that you get a fresh and exciting experience while also gaining access to platform-exclusive games.

3. Try Healthy Energy Drinks

Healthy energy drinks may improve your gaming experience. Whether you’re playing for an hour or taking part in a day-long gaming session, a healthy energy drink can fuel you up and keep you going. This is why some of the world’s best streamers, including the likes of Ninja, drink them.

4. Play Less

Next, try playing less. If you’re someone who typically plays games for several hours a day, you might benefit from cutting down. By doing this, you’ll then miss gaming more and actually look forward to when you get to play.

5. Upgrade Your Gaming Set-Up

Lastly, it’s highly recommended that you upgrade your gaming set-up. Ideally, you should be looking at getting a comfortable gaming chair, spacious desk, high-quality monitor, and good lighting. This way, you can feel great while playing video games, which is a huge determining factor on how much you enjoy it.

Conclusion

Finding gaming boring? No problem. Simply follow the top tips provided above and you can transform your gaming experience in 2024.

The post How to Make Gaming Fun Again appeared first on Home Business Magazine.

Original source: https://homebusinessmag.com/lifestyles/how-to-guides-lifestyles/how-to-make-gaming-fun-again/

5 Tips for Working Remotely from Your Boat

Home Business Magazine Online

Is there anything more liberating than working remotely from your boat? The freedom of setting sail and being able to work while out on the water brings with it a unique sense of adventure. If you are planning on working from your boat, then you should follow these top tips to ensure your remote work setup is a success and as stress-free as possible.

1. Prioritise a routine

Just because you’re at sea doesn’t mean creating a well-structured routine should become any less of a priority. Maintain a consistent work routine, while setting regular working hours and breaks. Having a routine will ensure you’re able to manage your workload and maintain a healthy work-life balance.

2. Plan your day

Getting the balance right between your job and social life can be tricky when working remotely from a boat. Maintain productiveness, avoid isolation and steer clear of burnout by docking up and going for a midday stroll, or taking an afternoon dip.

If you’re working from an Oyster Yacht, then download their mobile app. The Oyster app available for iOS and Android makes it easier than ever for remote workers to plan their day. The app automatically processes navigation data, allowing users to access essential data at the touch of a button, including trip length, time and max speed, as well as fuel use. Better still, users can utilise the app to view nearby Points of Interest (POI), such as petrol stations, grocery stores, tourist attractions and train stations allowing them to easily and seamlessly explore local areas.

3. Ensure you have a stable internet connection

Before you set sail, be sure to research and invest in reliable communication tools and equipment to ensure a stable internet connection. After all, the last thing you want is to be out in the middle of the ocean with poor internet service.

For best results install a Starlink Box. Designed for all environments even the most extreme Starlink has transformed the world of remote working onboard. It’s the world’s fastest and largest satellite, promising high-speed, low-latency internet both in motion or anchored. Thanks to Starlink, you’ll be able to efficiently stay connected with others across the globe, not only colleagues but friends and family too.

4. Create a dedicated workspace

Creating a specific area on your boat as your workspace is essential especially if you are travelling with others. It will help you separate work from leisure and make it easier to focus during work hours.

5. Plan for weather conditions

Adverse weather conditions can massively impact your ability to work comfortably. As such, be sure to check the weather and plan your work accordingly. And if the weather does look stormy, consider having a contingency plan for extreme weather events and even a backup location onshore.

Remember to adapt these tips to your specific situation and the type of boat you’re on, as the challenges can vary based on a variety of factors, including the size of the boat and your location.

The post 5 Tips for Working Remotely from Your Boat appeared first on Home Business Magazine.

Original source: https://homebusinessmag.com/businesses/success-tips/5-tips-working-remotely-boat/

What Can a Payroll Consultant Do for Your Business?

Home Business Magazine Online

Your business is booming, and so is your team, which means one thing: juggling payroll has just become a whole lot trickier. It’s not just about getting the numbers right; it’s about staying on the right side of the law, keeping your finances in check, and maintaining a happy and compliant workforce.

Payroll might seem like a walk in the park, but one wrong step can land you in a world of trouble, including hefty fines and penalties for failing to meet legal requirements. But that’s not all.

Did you know that, according to a 2017 survey, payroll is the most time-consuming HR responsibility, gobbling up an average of 11 hours per week? That’s a hefty slice of your HR team’s time that could be better spent elsewhere.

So why not let a payroll consultant take the reins? These experts will handle everything — from wages and tax rules to wage laws and other payroll-related tasks. They’ve got the knowledge, the skills, and the experience to keep your payroll running smoothly.

Here are six solid reasons why outsourcing payroll to a seasoned professional could be the best move for your business.

Reclaim Your Valuable Time with a Payroll Consultant

With in-house payroll, you’re trapped in a labyrinth of numbers, laws, and tedious tasks that demand your constant attention. Imagine if you could reroute that energy into fueling your business growth. With a payroll consultant, you can escape the mundane, and focus on unleashing your innovative ideas. Think about refining your sales strategies, polishing your marketing campaigns, or maybe streamlining your processes.

And let’s not forget the liberation from endless cycles of direct deposits and attendance tracking. The gift of time is priceless, and with a payroll consultant, it’s all yours. Payroll consulting is one of the most efficient ways to streamline your HR processes and free up time for more important tasks.

Boost Your Savings with a Payroll Consultant

As a small business owner, your time is precious and money. In fact, owners often value their time at an estimated $170 per hour, given the diverse and demanding roles they play, from daily operations to client acquisition and securing financing. If you’re spending your valuable time on payroll, you’re looking at an annual expense of a staggering $150,280.

But time isn’t the only thing at stake. There’s the risk of costly payroll errors, too — slip-ups that can lead to additional taxes, hefty fines, overpayments to employees, and the administrative headache of fixing those mistakes. But here’s the good news: hiring a payroll consultant can help you dodge these financial bullets.

Investing in a payroll consultant is not just about outsourcing a task. It’s about saving time and money, avoiding costly errors, and focusing your energy where it’s needed most. And when you compare the cost of a payroll consultant to the price of hiring full-time staff or doing it yourself, the choice becomes clear. Think of it as a long-term investment because in business, money saved is indeed money earned.

Enjoy Peace of Mind with Advanced Data Security from a Payroll Consultant

Dealing with payroll isn’t just a numerical headache, it’s a security minefield. The potential for foul play, like embezzlement or identity theft, isn’t something you can afford to overlook, even in a trust-filled office. And let’s not forget about protecting your in-house payroll software. Sure, the software might be secure, but what about the server or network where the data is housed? It could be riddled with security gaps waiting to be exploited.

Enter the payroll consultant: your new security hero. These pros store your sensitive data on super secure servers, armed with state-of-the-art encryption technology. So you can rest easy, knowing your confidential data is safe, secure, and away from prying eyes.

Scale with Ease and Confidence with a Payroll Consultant

Don’t let the stress of scaling put a damper on your exciting business growth. As you add more talent to your dream team, the rules of the game can change significantly. But here’s the beauty of having a payroll consultant by your side: they’re pros at adapting to these changes.

They stay sharp on the latest laws surrounding payroll, taxes, and benefits. They’re like ninjas, maintaining spotless records, generating accurate payroll data, and making sure all the statutory filings are done timely and correctly.

And let’s not forget about the nitty-gritty details of employee compensation. Whether it’s sick leave, advances, or anything else, they’ve got it covered.

Tap into Round-the-Clock Support with a Payroll Consultant

Here’s another gem of outsourcing payroll — you get a dedicated customer care team, always on standby, ready to jump in when you need them. Yes, we’re talking 24/7 support, every day of the week. Got a payroll hiccup at the crack of dawn or a tax tangle in the middle of the night? No worries! With a payroll consultant, help is just a call or a click away. They’re your anytime, anywhere troubleshooter, turning those daunting payroll emergencies into a walk in the park.

The post What Can a Payroll Consultant Do for Your Business? appeared first on Home Business Magazine.

Original source: https://homebusinessmag.com/money/money-management/payroll-consultant-business/

Unveiling the Strategies of Successful Entrepreneurs

Home Business Magazine Online

In today’s ever-evolving entrepreneurial environment, success hinges on employing distinctive strategies and unwavering dedication. Entrepreneurs from diverse sectors have charted their routes to triumph by embracing innovative methods and adapting to change. This can illustrate that flexibility and creativity are crucial in navigating modern business’s complex and shifting terrain.

This comprehensive exploration delves into the core strategies that have propelled these individuals to the pinnacle of their respective fields.

Embrace Innovation and Adaptability

Innovation and adaptability are pivotal in today’s fast-paced business world. Successful entrepreneurs recognize that to stay relevant, they must continually adapt to evolving trends and emerging technologies. This often means exploring new markets, adopting cutting-edge technologies, or radically altering their business models in response to shifting market dynamics.

Such adaptability helps them stay at the forefront of their industries and fosters a culture of innovation within their organizations. This approach enables them to anticipate changes, seize new opportunities, and maintain a competitive advantage in an ever-changing business landscape.

Master the Art of Networking

For entrepreneurs, networking is more than just exchanging business cards; it’s about building meaningful relationships to catalyze business growth. By engaging with other professionals, entrepreneurs open the door to many opportunities, including strategic partnerships, mentorship, and access to untapped markets.

Successful entrepreneurs can leverage traditional networking events and digital platforms to connect with like-minded individuals. They understand that these connections are invaluable, providing insights, advice, and support that can be instrumental in navigating the complexities of the business world.

Take Advantage of Financial Acumen and Resource Management Skills

Effective financial management is a critical skill for entrepreneurs. It involves more than just keeping the books balanced. It requires a deep understanding of allocating resources strategically to maximize return on investment.

Entrepreneurs with strong financial acumen are skilled in budgeting, forecasting future trends, and identifying cost-saving measures. They are also proficient in risk management, ensuring that they make informed decisions that will not jeopardize the financial health of their enterprise. This level of financial insight is essential for sustaining and scaling a business in a competitive market.

Craft Impactful Content for Business Growth

In digital marketing, relevant content creation is pivotal in driving business growth. Entrepreneurs who excel in this domain recognize the immense influence of well-crafted content in amplifying brand visibility and fostering meaningful connections with their audience. Their strategy involves producing content that is pertinent and educational and profoundly resonates with their audience’s specific interests and needs. This skill hinges on a profound understanding of consumer behaviors and preferences and a keen awareness of ongoing industry trends.

By adeptly utilizing various digital platforms and diverse media formats, these entrepreneurs can effectively distribute content that elevates brand presence, cultivates customer loyalty, and propels engagement. This can fuel the growth and success of their business endeavors.

Invest in Customer-Centric Approaches

A customer-centric approach is paramount in building a successful business. Entrepreneurs who prioritize customer needs and experiences tend to develop more loyal and satisfied customers. This strategy involves listening to customer feedback, understanding their expectations, and refining products or services to meet those needs.

By placing the customer at the core of their business strategy, entrepreneurs can improve the customer experience and foster positive word-of-mouth and customer referrals, which are invaluable for business growth and reputation.

Leverage Technology for Efficiency and Innovation

Successful entrepreneurs leverage technology to enhance business efficiency and drive innovation in the current technology-driven marketplace. This could mean adopting advanced software for better data management, utilizing AI for customer service, or implementing e-commerce solutions to expand market reach. Technology enables entrepreneurs to streamline processes, reduce costs, and provide better products and services.

By staying updated with technological advancements and integrating them into their business practices, entrepreneurs can significantly improve their operational efficiency and offer innovative solutions to their customers.

Cultivate a Strong Company Culture

A strong company culture is foundational for any successful business. It encompasses the values, beliefs, and practices that define the organization and its employees. Entrepreneurs who cultivate a positive and empowering company culture create an environment where employees are motivated, productive, and aligned with the company’s goals. This involves investing in employee development, encouraging open communication, and promoting a collaborative work environment.

A robust company culture attracts and retains top talent and drives innovation and performance, reflecting the entrepreneur’s leadership and vision for the company.

Final Thoughts

The journey of an entrepreneur is filled with challenges and opportunities. The strategies discussed above are instrumental in navigating this journey successfully. By keeping the information mentioned above in mind, entrepreneurs can build sustainable and thriving businesses. These strategies are pathways to success and reflect entrepreneurship’s evolving nature in the modern world.

The post Unveiling the Strategies of Successful Entrepreneurs appeared first on Home Business Magazine.

Original source: https://homebusinessmag.com/businesses/success-tips/unveiling-strategies-successful-entrepreneurs/

Google conversational experience rolls out to all UK and US advertisers

Google fully rolled out its conversational experience to all advertisers in the U.S. and U.K.

This feature will soon be globally accessible to all advertisers. However, during the initial rollout, it will only be available in English.

Why we care. More advertisers now have access to a feature that could make the process of building search campaigns easier and faster, freeing up your time to focus on other essential tasks crucial for achieving successful campaign outcomes.

The conversational experience explained. The conversational experience within Google Ads is a new chat-based feature. It combines your knowledge with Google AI to speed up the creation of search campaigns and assist with optimization by generating text and assets more easily.

Getting started. To start using the conversational experience, follow these simple steps:

  1. In your Google Ads account, click the Create button, then select Campaign.
  2. Proceed through the campaign creation process.
  3. If your account is eligible, you’ll be presented with the option to use the new conversational experience to build your search ad when you reach the “Keywords and ad” step.

How it works. The conversational experience can help you by:

  • Creating new search ad headlines and descriptions.
  • Generating relevant keywords.
  • Suggesting images.
  • Suggesting sitelinks.

In order to create these assets, all advertisers need to do is enter their website and Google AI will generate relevant ad content, including creatives (images, headlines, descriptions) and keywords.

Control. Advertisers have full control over choosing which elements go into their campaigns. They can also fine-tune and make adjustments to the generated content using the chat function.

Transparency. All images created with generative AI in Google Ads, including conversational experience, will include open standard metadata and be invisibly watermarked with SynthID.

What Google is saying. A Google spokesperson told Search Engine Land:

  • “For smaller businesses, the conversational experience is especially helpful at scaling creative and more easily building high-performing campaigns, while larger agencies may find it useful to quickly deploy and test campaign concepts before rolling them out more broadly.”

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Deep dive. Read Google’s conversational experience guide for more information.

Original source: https://searchengineland.com/google-conversational-experience-uk-us-advertisers-436756

Google advertisers are confused between support and sales – we asked for clarification

Google is concerned there may be confusion around the roles of its sales and support departments.

Advertisers recently groused that support is at an all-time low, accusing Google employees of bombarding them with “aggressive” phone calls pushing for the implementation of automated solutions.

The employees making those calls are members of the sales team, not support, according to a Google spokesperson. The sales team has competitive targets and is rewarded with performance-related commissions, which may explain why they’re so aggressive in their outreach. (Editor’s note: Working on commission does not excuse overly aggressive or misleading outreach.)

Misconceptions: Where does “sales” end and “support” begin

The confusion seems to stem, at least in part, from overlapping responsibilities of the sales and support teams. For example, sales reps don’t just sell advertising. In some instances, they also try to help advertisers report issues that require assistance from support to resolve. Helping customers is a common characteristic of the highest-performing sales reps in all organizations.

Google has a responsibility to provide clearer distinctions between its sales and support departments, Georgi Zayakov, Team Lead SEA/Amazon at The Reach Group told us. He emphasized that clarification could enhance trust between Google Ads and its customers. He said:

  • “I can understand that there are hard targets, and with recent layoffs, people might be unsettled and fearing for their jobs. But it has never been clearly communicated that the people making these calls are sales people.”
  • “Even their positions in their email signatures never mention ‘sales’, but rather ‘solutions’ or ‘account management’, and so on.”
  • “Google needs to do more to clarify the difference because it creates unrealistic expectations from advertisers.”
  • “This might explain why so many agency and in-house professionals are frustrated – we expect genuine help and unbiased perspective. When the incentives of the other side are set wrong, tensions and mistrust are a normal consequence.”

‘Google is not transparent’

Google must more clearly define the difference between sales and support, according to PPC consultant Peter Bowen. He said:

  • “It’s hard to tell the difference between support and sales – and I don’t think Google has ever done anything to explain the difference.”
  • “When you figure out that you’re talking to a vendor’s sales person, you are aware that their interests are making more sales.”
  • “When you’re talking to someone you think is support, you think they’re helping you.”
  • “The problem is that Google is not transparent, and calls and emails from their (sales) reps are couched in language designed to think you’re speaking with someone who is interested in helping you get the best from your account.”

‘Clarification is needed’

Anthony Higman, CEO of online advertising agency Adsquire, told Search Engine Land that, in the last two years, no one from Google who contacted him or his company identified themselves as a sales representative. Despite receiving “thousands” of emails and phone calls, Google employees have consistently presented themselves as “reps” or “Google Ads experts.” That creates the false impression that their focus is on assisting rather than selling. And that causes mistrust. He said:

  • “We have been so aggressively harassed in the past two years that we also really dont want to engage with anyone from Google because of the horrible experiences.”
  • “We are a smaller agency and get five calls a day and five emails – responding to each of those would take us away from getting our work done.”
  • “Regardless of what they call themselves, all of the outreach we have gotten has been to push auto-applied recommendations or smart bidding, and no one who has contacted us has actually offered any support or been able to fix any of the ongoing issues with accounts.”
  • “So I would definitely be interested in clarification on who actually offers any support and what the difference is between sales and support since they all call themselves Google Ads experts but clearly don’t know much about Google ads.”

Support explained

Support, also referred to as Google Technical Services or gTech, is tasked with assisting customers in troubleshooting technical issues related to Google Ads products or services. Access to available support channels can be found through the “Contact Us” section in the Help Center or via the “Help” icon when logged into your account.

The support team has targets to meet when it comes to response times and should respond to your questions “quickly”. However, Google is aware that this isn’t always the case, and explained that response times can vary based on volume and complexity.

In light of these issues, the search engine is investing in improvements to the Ads Help Center, which is designed to help customers self-resolve issues more quickly and reliably. It has also been experimenting with potential AI solutions. Google reassured that AI is not replacing human support, rather, is being explored as an additional component to enhance customer support.

If you can’t find a solution to your problem via the Ads Help Center or via the support team, Google encourages advertisers to make a formal complaint about their experience as this should not be happening. Although some advertisers are hesitant to file complaints, the search engine has reiterated the importance of customer feedback so that it can get better.

The roles of Sales

Google sales reps are tasked with engaging customers in discussions about new solutions, products, and features, encompassing AI solutions.

Advertisers are assigned Google sales representatives periodically, determined by various factors, as the company provides different types of sales support. For instance, an account strategist may be assigned for a short duration to aid in onboarding and scaling an account. This approach may explain why your sales rep seems to change so often.

Sales reps may also proactively contact customers to provide updates on product offerings or suggest ways to optimize their campaigns. Given Google’s continuous introduction of new products and improvements, this may explain the volume of calls and email.


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After the initial interaction with a member from Google’s sales team, you should receive an email containing a link to a feedback survey. Google encourages users to share their feedback, whether positive or constructive, to contribute to the improvement of sales processes and enhance the overall customer experience with Google Ads.

Hopefully, this in-depth exploration has addressed some of your questions regarding the distinction between Google Ads support and sales. For more information, you can read our investigation into the quality of Google Ads support.

Original source: https://searchengineland.com/google-ads-support-sales-clarification-436829

Google confirms a search ranking bug where sites disappear from search results over the weekend

Google confirmed a search ranking bug, a “very narrow issue,” as Google called it, that affected a “small number of websites” where those rankings would drop out of the Google Search results over the weekend and then reappear during the weekdays.

Google’s statement. A Google spokesperson told Search Engine Land this issue has already been resolved and that it only impacted a “small number of websites.” Google wrote:

We’re aware of a very narrow issue that caused temporary fluctuations in search results for a small number of websites. The issue has since been resolved, and the sites should no longer be seeing its effects.

The issue. The issue seemed to have impacted sites that were on non-standard, vanity TLDs, top-level-domains. These TLDs ended in .club, .consulting, .life and other non-standard TLDs. Some of these sites were noticing that they completely stopped ranking over the weekends. Initially, I thought it was either a quality issue, being on the edge of quality, or a bug with Google Search. But it turned out it was a bug with Google Search.

The first person I saw cover this was Tomasz Rudzki at ZipTie. In short, he wrote, “On weekends, something strange kept happening – the website would completely lose rankings and traffic. People couldn’t even find it when they searched for it by its name.”

What was interesting is that those ranking issues coincided with several unconfirmed Google updates that happened over the weekend. He said, “9 out of 9 examples were non-standard TLDs, such as, .consultancy (example.consultancy), .care (example.care), .club, .info, .energy. The dates he shared coincided with the algorithm updates I reported on. He said these were the dates:

Sample ranking chart. Here is one example of a ranking chart showing the weekend drop in performance from organic Google Search:

Home Business

Why we care. This issue seems to have been going on since November 2023 but now a few months later, after these reports, Google has resolved the issue.

If you noticed weird ranking issues over the weekends and you are on one of these non-standard TLDs, then maybe this impacted you. I did notice these Google weekend search ranking updates stopped over the past week or so.

Hopefully, you won’t see this going forward.

Original source: https://searchengineland.com/google-confirms-a-search-ranking-bug-where-sites-disappear-from-search-results-over-the-weekend-436768