Cold Weather Payment Available Due to Freeze

Reading Time: < 1 min

If you’re on a low income, or certain benefits, you can get a Cold Weather Payment from the government, as hundreds of postcodes in England and Wales will receive £25 over the next two weeks. 

What is a Cold Weather Payment?

The Cold Weather Payment is triggered if average temperatures hit freezing or below for seven days in a row: payments will be made to homes across north-east England, Cumbria, west Wales and as far south as Oxfordshire, where the lowest recorded temperature was recently –9.7C. 

You can see if you’re entitled to the payment by going here and entering your postcode here. 

The scheme runs until 31st March. You’ll get £25 for each 7 day period of very cold weather until 31 March. 

After each period of very cold weather in your area, you should get a payment within 14 working days. It’s paid into the same bank or building society account as your benefit payments. 

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Original source: https://www.moneymagpie.com/make-money/cold-weather-payment-available-due-to-freeze

How Tradesmen Can Drive More Sales through Effective Customer Service Management

Home Business Magazine Online

Effective customer service management is crucial for any business, and this is especially true for tradesmen. Tradesmen differ from HVAC contractors, plumbers, electricians, and builders. They provide essential services to households and are often called upon to make repairs.

For tradesmen to be successful, they need to provide excellent customer service that leaves a lasting impression on clients. Here are a few strategies to improve customer service and increase sales for tradesmen.

Communicate Effectively with Clients

Communication is crucial for providing excellent customer service and building trust with clients. Clear and timely communication can help to keep clients informed they need to make informed decisions.

This includes promptly returning phone calls and emails. It also includes keeping clients informed throughout the entire process ― from the initial consultation to the final invoice. Tradesmen should take time to listen to clients, answer their questions fully, and provide clients with the information they need.

The use of technology assists in sending out reminders of upcoming appointments. Moreover, it helps provide them with updates on the status of their job. Being available to clients lets them know how committed they are to their satisfaction and that they are willing to go the extra mile to ensure that they are happy with the work.

Build Trust with Clients

Building trust with clients is a basic aspect of providing excellent customer service and driving sales. Trust is the foundation of any business relationship. Clients need to trust that tradesmen will do quality work, finish on time, and charge a fair price.

A tradesman with a reputation for trustworthiness is more likely to get repeat business and referrals. To build trust, tradesmen should always be honest with their clients. This means providing accurate estimates and sticking to them, being upfront about any potential delays, and being responsive to any questions that clients may have.

Transparency helps build trust by showing clients that they have nothing to hide, and they are willing to be held accountable for their work. By going the extra mile, clients are reassured that tradesmen care about clients’ satisfaction. Clients are also reassured that the tradesmen are willing to do whatever it takes to make sure that clients are happy with the work.

Tradesmen should also be willing to fix any mistakes. This means even going back to job sites at no additional cost to the clients. By taking responsibility for their actions, tradesmen show clients that they come first. Tradesmen also show much they care about clients’ satisfaction and are willing to put things right if something goes wrong.

Use Technology to Improve Customer Service

Technology can be a great tool for improving customer service and increasing sales. One solution that can be particularly beneficial for tradesmen is CRM (customer relationship management) software.

The software can help tradesmen keep track of their client’s leads and appointments. It also provides a valuable understanding of customer behavior and preferences. CRM software for HVAC contractors allows HVAC contractors to manage their customer information, scheduling, inventory, invoicing, and more in one place.

CRM software for HVAC contractors can also help automate repetitive tasks, such as sending appointment reminders and keeping track of customer interactions and history. It provides HVAC contractors with a better understanding of their customers’ needs and preferences.

Follow Up with Clients

Following up with clients is an often-overlooked aspect of customer service management. However, it is crucial for tradesmen. By following up with clients after completing jobs, tradesmen ensure the satisfaction of clients. In addition, tradesmen can use this as an opportunity to upsell or cross-sell additional services. Tradesmen follow up with clients through phone calls, emails, or surveys. Following up also helps to gather feedback and identify areas for improvement.

The post How Tradesmen Can Drive More Sales through Effective Customer Service Management appeared first on Home Business Magazine.

Original source: https://homebusinessmag.com/sales/customer-service/how-tradesmen-drive-sales-effective-customer-service-management/

iMind: The Future of Remote Work

Home Business Magazine Online

Video conferencing became popular because of an immediate need: The COVID-19 virus had attacked the world so suddenly that people felt like they needed to save their jobs. When the pandemic was over, people were surprised to find that they missed online meetings. What makes secure video conferencing software that comfortable and relevant? The iMind service does.

iMind
Photo Credit: iMind

Advantages of the iMind Service

The best advantage of the iMind service is the ability to record meetings and to be able to use them at a later date. The most annoying thing about online meetings is that they often go down, which means that everything gets lost forever. However, with this software, you can easily save your meeting for future use. It is so easy and convenient! In addition, iMind is:

  • high-quality video and audio;
  • instant connection and quick loading; and
  • the possibility of sharing files.

First of all, the interface is extremely user-friendly. It has a nice design, and it is easy to navigate through different functions. You can start a meeting with just one click on the “Start a Meeting” button. Secondly, the platform has many different features for making your meetings more productive.

For example, you share your screen with other participants using iMind Toolbar. Moreover, it is very convenient that the platform allows you to share files, documents, and folders (even if your participants do not have access to them). You can also share links from other websites or applications during the conference call without any problems.

Plans That Empower Your Business

The iMind platform offers a range of plans that allow users to run their businesses efficiently. Currently, there are four main plans in the iMind platform:

  1. The “Free” plan is suitable for individuals and small companies. It allows up to 100 attendees at a time and records the video conference.
  2. The “Pro” plan is for small teams. It gives them the power to create, customize, and brand rooms. Moreover, it allows them to invite other people into those joined spaces as well.
  3. The “Business” plan allows groups of up to 10 people to create group rooms. Moreover, it customizes the look of their virtual workspaces.
  4. The “Enterprise” plan is a larger version of the above plans. It offers greater capacities for businesses with large file storage requirements.

Final Notes on iMind

iMind is an event management platform that allows you to create a private or public room, invite participants, and record all conversations simultaneously. In addition to helping you set up different types of collaboration, the iMind service also offers live streams and custom branding for your meeting format. Try out the free plan yourself and choose this service for your team as well.

The post iMind: The Future of Remote Work appeared first on Home Business Magazine.

Original source: https://homebusinessmag.com/home-office/computers-and-software/imind-service-future-remote-work/

Don’t Miss out on £1,200 In Government Support?

Reading Time: 2 mins

Government Support.

With the Cost of Living crisis, saving money seems beyond the limits of most, but the government has a scheme offering eligible people some return on their savings, even if there isn’t much to spare. 

The UK Government’s Help to Save account will give eligible people £1,200 financial help from the UK Government with a special savings account. The government will DOUBLE any savings you put away over the course of four years – so for every £1 you save, the government will add 50p to the account. 

If you live in the UK and claim Working Tax Credit or Child Tax Credit (and are entitled to Working Tax Credit), you should be eligible for the scheme, or if you claim Universal Credit (if you/you and your partner) with take-home pay of more than £658.64. 

You can put up to £50 into your Help to Save account each month, although note that you don’t HAVE to pay money into the account every month; you will then get 50p from the government for every £1 you put in. 

You will also get two tax-free bonuses, after two years and again after four years, which will be higher or lower based on how much you’ve saved. Your bonus after two years will be 50 per cent of the highest balance you’ve saved so far, while your bonus after four years will be 50 per cent of the difference between the highest balance you saved in the first two years and the highest in the last two years. 

You’ll also get any bonuses you’ve earned, even if you’ve had to take money out of the account. The most you can pay into your account each month is £50, or £2400 over four years. So the most you can earn in four years is £1200 in bonus money. Your bonus is paid into your bank account, not your Help to Save account. 

After four years, your Help to Save account will close and you will not be able to reopen it or open another Help to Save account, but you will get to keep any money in your account. You can keep using your Help to Save account even if you stop claiming benefits, providing you met the eligibility criteria at the time you opened the account. 

If you get payments as a couple, you and your partner can apply for your own Help to Save accounts. You need to apply separately. 

You also need to be living in the UK. If you live overseas, you can apply for an account if you’re either a: 

  • Crown servant or their spouse or civil partner. 
  • Member of the British armed forces or their spouse or civil partner. 

Further Reading.

All the things that you can get government support for. 

25 Financial Changes for 2023

 

 

The post Don’t Miss out on £1,200 In Government Support? appeared first on MoneyMagpie.

Original source: https://www.moneymagpie.com/make-money/are-you-eligible-for-this-extra-1200-in-government-support

Frankie & Benny’s offer free Valentine’s Day wedding

Reading Time: 4 mins

Frankie & Benny’s offer free Valentine’s Day wedding worth £10k! 

Popular Italian American restaurant chain Frankie & Benny’s has been inundated with applications after offering a free wedding this Valentine’s Day. The restaurant say they have had thousands of people wanting to say ‘I do’ this February 14th. 

Many people wanting to be wed may find the cost-of-living crisis has paused or slowed their plans to have a wedding. However, now Frankie & Benny’s are offering the ultimate chance for couples to save serious cash on their impending nuptials. 

Many of the applicants have shared stories of having a first date at Frankie & Benny’s, with many lovebirds wanting to come back to the place their love story began to celebrate their special day. The team at the restaurant chain said they have been astounded at the reaction to the offer that they will play Cupid for a pair of lucky lovers. 

 

What’s included?

With disposable incomes at an all-time low, this could be a life saver for many. Although money might now buy love, it could buy you a free Frankie & Benny’s wedding reception, with food, drink and a photographer included. Plus, there may just be a special secret celebrity guest ready to crash your wedding! 

The spectacular event, affectionately named ‘With Love From Frankie’s’ is worth a tidy £10,000. It includes a tailored ceremony for one lucky couple, who can invite up to twenty friends and family. It is important to note, however, the tailored ceremony will not be legally binding. 

The chosen Frankie & Benny’s restaurant will be decorated for the big day, with the happy couple and their guests being greeted with mouth-watering nibbles and a glass of fizz upon arrival. Plus, the wedding party will be treated to Frankie and Benny favourites. These include anything from popular garlic pizza bread with gooey mozzarella to crowd-pleasing carbonara. There are also extensive vegan offerings! 

The restaurant chain will also work with the couple to create their perfect menu for their wedding day, tailoring it to their wants, needs and preferences. 

On top of all this, a videographer will be present to capture all of the magical moments from the special day. You can remember the moment forever with footage to watch back at your leisure. 

So, whether you have recently tied the knot, are about to get married or have a one-of-a-kind love story, why not apply for a free Frankie & Benny’s wedding? 

Frankie & benny's wedding

How to apply

To enter the prize draw, you must complete the following steps on either Facebook or Instagram before January 29th 2023. 

If you want to apply via social platform Instagram, you must follow @frankienbennys and like the account’s competition posts. Then, direct message @frankienbennys via Instagram and share your love story with the team. Don’t forget to include the reason why you and your partner deserve to win this once in a lifetime opportunity! For a bonus entry, share the Frankie & Benny’s competition post to your Instagram story and tag @frankienbennys. 

If you would prefer to apply via Facebook, you must follow Frankie & Benny’s on Facebook and like their competition posts. Direct message the Facebook account and again, share your love story and the reason you deserve to win with the team. 

The lucky winner will be selected from a pool of all valid entries received via both Facebook and Instagram. They will be notified by the official Frankie & Benny’s account on the social platform the entry was selected from. 

Winners will be drawn and contacted on 30th January 2023. If the winner does not respond within 48 hours, Frankie & Benny’s reserve the right to draw a new winner. So, check your message requests! 

 

What Frankie & Benny’s say

Sasha Storey, Frankie & Benny’s Head of Brand, said:  

“At Frankie & Benny’s we believe nothing should get in the way of love! We understand that with the current cost of living crisis it may be hard for couples and families to prioritise paying for a wedding when disposable income has become so squeezed. We’re thrilled to help take that pressure off and throw an all-out wedding and reception, bringing families and friends together in true Frankies style!” 

 

Terms and conditions

This spectacular event includes the following (but is not limited to): 

  • Tailored ceremony for the beautiful couple (Please Note: This event is not a legally binding ceremony) 
  • Decorated wedding reception for you & your partner, surrounded by 20 of your nearest and dearest. 
  • Bites & drinks reception on arrival 
  • Your Frankie’s favourite dishes* 
  • And much more* 
  • All participants may enter this competition from the 18th of January 2023 – 29th January 2023 
  • This event is non-refundable and cannot be exchanged for cash. 
  • We reserve the right to switch the inclusions for this event to an inclusion of equal value. 
  • We reserve the right to amend the terms and conditions of this competition & event. 
  • Those entering must be 18 or over. 
  • All participants must be engaged to be married/ or recently married.  
  • A videography and photography will be present during this event for marketing purposes (Content taken on the day can be provided to the winning couple if requested) 
  • TRG are the promotors of this competition. 
  • Wedding attire, hair & makeup are not included within this competition. 
  • This event will take place on one of the following days 10th – 12th February 2023, between 9am -12pm (Changeable at our own discretion) 

*At our own discretion. 

The post Frankie & Benny’s offer free Valentine’s Day wedding appeared first on MoneyMagpie.

Original source: https://www.moneymagpie.com/make-money/frankie-bennys-offer-free-valentines-day-wedding

Webinar: Think spiderwebs, not funnels, for remarkable SEO results by Cynthia Ramsaran

Home Business

With access to more data than ever before—and tech to interpret that data for marketers looking to write the right content to drive organic traffic—we now know the better framework for marketers to embrace is the spiderweb.

Join SEO experts from DemandJump for a live webinar covering:

  • Why the waste at the top of most funnels leads to poor organic traffic outcomes.
  • What industry-leading marketers and researchers like Gartner say about the modern buyer’s journey.
  • How to shift your thinking around your organic content strategy to create the kind of networked pillar content that drives positive user experience and fast page-one rankings.

Register today for “Think Spiderwebs, Not Funnels, For Remarkable SEO Results,” presented by DemandJump.


Click here to view more Search Engine Land webinars.

The post Webinar: Think spiderwebs, not funnels, for remarkable SEO results appeared first on Search Engine Land.

Original source: https://searchengineland.com/webinar-think-spiderwebs-not-funnels-for-remarkable-seo-results-392059

How to Start a New Business

Home Business Magazine Online

Starting a new business needs hard work, time, and commitment. The number of legal requirements, strategic development, and documentation may be overwhelming.

However, you may need to put in more effort to turn your business idea into something successful.

This is why it is important to take the time and consider pros tips from experts. Some of these tips may include the following:

1. Carry Out Research About Business Ideas

First, determine whether your business idea is worth pursuing. In order to achieve this, you will need to carry out market research as well as analyze the competition.

The research should be based on identifying your target customers. You can determine who will benefit from your products. You should look at factors such as marital status, location, and age.

2. Choose the Right Business Location

For many businesses, the right location should be in the state in which you plan to run and operate. You can start a business from home to reduce costs.

However, if you want to rent space for your company, choose a suitable location. In order to choose the right location, there are several things you will need to consider. These may include the following:

  • Utilities
  • Rent
  • Demographics

3. Use Software

Building any business from the ground up is challenging, especially if it involves offering field services. Usually, field service business owners need to manage usual tasks, such as scheduling inventory checks or scheduling jobs.

That is where solutions, such as service scheduling software, come in handy. It can provide your business with a perfect way to monitor and manage your field technicians.

Apart from management for the workforce in the field, the software will help your business to grow.

4. Keep Customers Happy

Getting new clients to your business door is vital. However, retaining them is equally important. You can’t ignore clients you offered services to before. You will have to take good care of them, offer them the best customer service, and then nurture them to be your business fans.

Although sales and inbound marketing are important to the business funnel, it doesn’t end there. The truth is that the effort and time you spend perfecting your strategies will amount to something little if you cannot retain happy clients. Building a customer success model must be central to your business organization.

5. Take Care of the Legal Requirements

Anytime you want to start a new business, checking on the local and state requirements will be a great idea. Some states may need a business permit or license, and you might be fined for failing to meet those requirements.

Based on the kind of business you want to start and run, you should consider looking into the local zoning laws.

Final Touches!

Starting a new business doesn’t need to be overwhelming. With the right steps, you will make the entire process much easier. From development and research to eventual launch, some of these tips should help you successfully start a new business.

The post How to Start a New Business appeared first on Home Business Magazine.

Original source: https://homebusinessmag.com/business-start-up/how-to-guides/how-to-start-new-business/

Alex Medeiros Discusses How to Foster a Loyal Customer Base

Home Business Magazine Online

Alex Medeiros, General Manager of LightTouch Med Spa
Alex Medeiros, General Manager of LightTouch Med Spa

One of the best ways to help a business grow and thrive, even in times of economic downturn, is to foster a loyal customer base. To many mired down in the day-to-day running of their small business, this may seem easier said than done. However, building a fanatic customer base for your business can be accomplished over time and help you weather more challenging economic times and keep your business afloat.

Loyal, repeat customers tend to spend more money with your brand or business overall. According to studies, the probability of a business selling to an existing customer is 60 to 70%. Compare that to the 5 to 20% probability of selling to a new customer, and it’s easy to see the value in focusing on building loyalty.

Why is loyalty important?

When you are building or scaling a business, every customer counts. Loyal customers are more likely to return and do repeat business with you. Multiple factors go into determining what creates a loyal customer base — price, customer satisfaction, and product offerings among them. When loyalty is created, customers become more willing to pay extra for your products/services, leave good reviews, and wait for item restocks or talk up a new product.

Alex Medeiros, General Manager of LightTouch Med Spa in Orlando, knows the value of building loyal customers well. He’s built the medspa into one of Orlando’s fastest-growing and most-lauded spas. The massive growth shifted into high gear just as Covid began, and the business has managed to not only weather Covid shutdowns and nationwide economic pitfalls but come out bigger and better than they ever imagined.

Building a loyal customer base was key to the business’ growth strategy. “Clients seek out our services because of our long-standing experience in the industry and our well-known social media presence,” explains Medeiros. “We are determined and focused on delivering the utmost quality of service in all of the procedures that we provide.”

LightTouch employs an expert approach and a strong social media presence to build loyalty. Even so, there are other considerations that can help small businesses create rabid fans that return again and again.

Get to know your customers

You can only give a crowd what they’re clamoring for if you know what they want. Getting to know who your customer base is and what they are most likely to want from a business is the first step in creating loyal customer relationships.

Medeiros considered what his customers were genuinely looking for when marketing for LightTouch Med Spa. “Everyone wants to look better and feel better,” he explains. “During the pandemic, there was a huge increase in awareness that we need to take care of our mental health, which so often means elevating our self-esteem and self-confidence.” With this in mind, Medeiros reached out to people seeking ways to build self-confidence both amidst the pandemic’s height and after the worst of it had passed.

Getting to know your clients on a deeper level allows you to anticipate their needs and deliver exactly what they want, when they want it. Customers also want to get to know you, a task that many businesses complete by getting vulnerable or authentic on social media. Medeiros is particularly proud of LightTouch’s presence on social media and what it has done to build its loyal customer base. “Educating customers and potential customers on social media has been key to reaching new customers, particularly young people. LightTouch now has thousands of followers on Instagram alone,” he explains.

Create loyalty programs

Loyal customers are going to be looking to be rewarded for their loyalty. Think of the Starbucks stars program or the benefits an Amazon Prime subscription provides — these large corporations know the value of loyalty and reward returning customers with discounts, free and fast delivery, and rewards points toward discounted or free products.

Even small businesses can create loyalty programs. Discounts for returning customers or “punch cards” can be employed to show returning consumers that you appreciate the fact that they continue to choose your business. If you make it worth their while, they will be more likely to continue to choose your business in the future.

Encourage feedback and reward referrals

Just like loyalty programs let loyal customers know you appreciate them, referral rewards can make customers feel good about where they choose to spend their money. Businesses should encourage reviews and feedback from their customers and ask where new customers heard about them.

If a new customer is brought in on referral from a loyal customer, that loyal customer should also be rewarded for spreading the word. Referral rewards open up a whole new set of possibilities to build loyalty among customers.

Stand out from the crowd

Being at the forefront of what’s new in your industry is a great way to drive loyalty. If customers know they can always count on you to provide the latest and greatest, they will continue to flock to your door.

“Knowing newer methods and technologies ensures that our clinic remains at the forefront in the competitive medspa industry,” explains Medeiros. “This is what ultimately creates a loyal clientele and fuels future growth.”

Businesses should play to their strengths and make those strengths known. Answering the question of what you do better than your competitors will help you communicate better with consumers, which will in turn foster loyalty.

Personalizing your message, engaging with customers via social media and in-person, and building programs that pay customers back for being loyal are all great ways to build that base that will keep your business growing and thriving. “At the end of the day, however, it’s not just about having the latest and greatest, but offering the complete package,” explains Medeiros.

Businesses that take the time to create that complete package — expertise, offerings, personality, and price — will be more likely to succeed in the long run.

The post Alex Medeiros Discusses How to Foster a Loyal Customer Base appeared first on Home Business Magazine.

Original source: https://homebusinessmag.com/growing-a-business/how-to-guides-growing-a-business/alex-medeiros-how-to-foster-loyal-customer-base/

Businesses, users, experts defend big tech against algorithm lawsuits

On Thursday, a diverse group of individuals and organizations defended the liability shield of Big Tech in a crucial Supreme Court case regarding YouTube’s algorithms. This group included businesses, internet users, academics, and human rights experts, with some arguing that removing federal legal protections for AI-driven recommendation engines would have a major impact on the open internet.

Among those weighing in at the Court were major tech companies such as Meta, Twitter, and Microsoft, as well as some of Big Tech’s most vocal critics, including Yelp and the Electronic Frontier Foundation. Additionally, Reddit and a group of volunteer Reddit moderators also participated in the case.

What happened. The controversy started with the Supreme Court case Gonzalez v. Google and centers around the question of whether Google can be held liable for recommending pro-ISIS content to users through its YouTube algorithm.

Google has claimed that Section 230 of the Communications Decency Act protects them from such litigation. However, the plaintiffs in the case, the family members of a victim killed in a 2015 ISIS attack in Paris, argue that YouTube’s recommendation algorithm can be held liable under a US anti-terrorism law.

The filing read:

“The entire Reddit platform is built around users ‘recommending’ content for the benefit of others by taking actions like upvoting and pinning content. There should be no mistaking the consequences of the petitioners’ claim in this case: their theory would dramatically expand Internet users’ potential to be sued for their online interactions.”

Yelp steps in. Yelp, a company with a history of conflict with Google, has argued that its business model relies on providing accurate and non-fraudulent reviews to their users. They have also stated that a ruling that holds recommendation algorithms liable could severely impact Yelp’s operations by forcing them to stop sorting through reviews, including those that are fake or manipulative.

Yelp wrote;

“If Yelp could not analyze and recommend reviews without facing liability, those costs of submitting fraudulent reviews would disappear. If Yelp had to display every submitted review … business owners could submit hundreds of positive reviews for their own business with little effort or risk of a penalty.”

Meta’s involvement. Facebook parent Meta has stated in their legal submission that if the Supreme Court were to change the interpretation of Section 230 to protect platforms’ ability to remove content but not to recommend content, it would raise significant questions about the meaning of recommending something online.

Meta representatives stated:

“If merely displaying third-party content in a user’s feed qualifies as ‘recommending’ it, then many services will face potential liability for virtually all the third-party content they host, because nearly all decisions about how to sort, pick, organize, and display third-party content could be construed as ‘recommending’ that content.”

Human rights advocates intervene. New York University’s Stern Center for Business and Human Rights has stated that it would be extremely difficult to create a rule that specifically targets algorithmic recommendations for liability, and that it might lead to the suppression or loss of a significant amount of valuable speech, particularly speech from marginalized or minority groups.

Why we care. The outcome of this case could have significant implications for the way that tech companies operate. If the court were to rule that companies can be held liable for the content that their algorithms recommend, it could change the way that companies design and operate their recommendation systems.

This could lead to more careful content curation and a reduction in the amount of content that is recommended to users. Additionally, it could also lead to increased legal costs and uncertainty for these companies.

The post Businesses, users, experts defend big tech against algorithm lawsuits appeared first on Search Engine Land.

Original source: https://searchengineland.com/businesses-users-and-experts-defend-big-tech-against-algorithm-lawsuits-391976

This day in search marketing history: January 22

Google deduplicates featured snippets

In 2020, Google rolled out a global change to featured snippets that resulted in any URL only appearing once on the first page of search results, instead of twice.

Google said there would be no change to its overall set of web search results. There would still be 10 unique listings, as before. It’s just that Google would be deduplicating and no longer show any of those listings twice.

Google Search Liaison Danny Sullivan announced the news via Twitter:

If a web page listing is elevated into the featured snippet position, we no longer repeat the listing in the search results. This declutters the results & helps users locate relevant information more easily. Featured snippets count as one of the ten web page listings we show.

@dannysullivan

In November, Google was testing removing a site’s normal snippet when a featured snippet was displayed. Google even tested this back in 2017.

Read about it in Listings that earn featured snippets will not repeat on the first page of Google search.


Also on this day 


Google Search launches updated mobile design and interface

2021: The updated interface aimed to make the search  interface easier to read for searchers while providing a cleaner and more modern experience.


Google My Business updates flag review feature

2021: The new form asked the business owner, “Why are you reporting this review?” Then it offered multiple options.


Google might remove search in Australia if forced to pay to link to sites

2021: “The latest version of the Code requires Google to pay to link to news sites, breaking a fundamental principle of how the web works,” said Mel Silva, Google Australia’s managing director.


Contextual links in featured snippets may present new opportunities and risks

2021: The potential for more links to appear in this high-visibility search result feature had SEOs concerned about click-through rates, brand safety and how to optimize for it.


Google’s mobile-first indexing guide update emphasizes the same content across site versions

2020: New guidelines were added in several areas, including crawling, structured data, visual content, and best practices.


Video: Josef Sperzel talks technical SEO and using Python to pull data

2020: In this installment of Barry Schwartz’s vlog series, he chats with Sperzel about how he got into technical SEO, site architecture and spider crawling issues, and more.


Google offers improved GMB sign-up flow for service-area businesses

2019: Improved process would make it easier to set up service areas on GMB.


Small business scammer shut down by Google lawsuit

2019: Defendant firm had falsely represented that it was acting on behalf of Google.


New Google Search Console may be rolling out for everyone now

2018: Most users were able to see their properties in the new Search Console beta.


Sergei Eisenstein Google doodle honors Soviet film director known as the ‘Father of Montage’

2018: The animated image highlighted the director’s technique for creating montage film effects.


Court Documents Show Google Paid Apple $1 Billion For Safari Default Placement

2016: According to court documents and testimony in Oracle’s copyright suit against Google, “Apple received $1 billion from its rival in 2014.”


Google Down 1 Billion PC Searches From 2014, But Mobile Volumes Likely Way Up

2016: Including “powered by” search, Google controlled 64.8% of US search query volume, while Bing powered 32.2% of organic search.


Search In Pics: Google Dance Shirts, Google’s Micro Library & Revealing Screen Shot

2016: The latest images culled from the web, showing what people eat at the search engine companies, how they play, who they meet, where they speak, what toys they have and more.


Wilbur Scoville Google Doodle Marks 151st Birthday Of Man Behind The Scoville Scale

2016: The interactive doodle included an animated Scoville, pepper facts and a game pitting an ice-cream cone against different pepper types.


Google Suggesting Firefox Users Change Their Search Engine & Home Page

2015: Yahoo won the deal to be the default search engine in Firefox in November; now after losing some search share, Google was fighting back.


Bing Ads New Bid Preview Tool Lets You See Effects Of Bid Changes In Real Time

2015: Advertisers could see how ads would display with bid increases before committing to new keyword bids. 


Bing Also Testing Google’s Search Design Interface

2015: Days after Yahoo was caught testing a Google search design interface, Bing is also caught testing it.


YP Introduces Cross-Device Retargeting With Local Search Query Data

2015: It combined the company’s high-intent local query data with cross-screen behavior and ad exchange mobile display inventory.


Google Webmaster Tools Crawl Errors Reports Now Showing Errors On Final Redirect URL

2014: The crawl errors report showed errors on the final URL of the redirect, as opposed to the origin URL of the redirect.


Google’s Matt Cutts: We Don’t Use Twitter Or Facebook Social Signals To Rank Pages

2014: A video answered the question: “Are Facebook and Twitter signals part of the ranking algorithm?” Short answer: no.


Google Adds A Knowledge Graph Popup To Search Results, But Is It Good For Site Owners?

2014: The data provided background on the website listed in the search result, and it appeared in a small popup window that’s accessible from a clickable link on the second line of the result.


Yahoo Search Goes Secure, Taking Referrer Data — An Indicator Of Yahoo’s Popularity — With It

2014: That meant more protection for searchers but what did the loss of referrer data mean for search marketers?


Google Now Changing The Top Search Filters Based On Query

2014: The options you saw at the top might differ or be in a different order based on the query you entered into Google’s search box.


Study: Display Ads Drive Search Clicks After Two Weeks

2014: Display advertising did generate more search volume, clicks and conversions.


Google Panda Update Version #24; 1.2% Of Search Queries Impacted

2013: A new Panda refresh.


Report: 25 Percent Of Search Clicks Now From Mobile Devices

2013: Desktop searches remained level from Q3 2012 to Q4 2012, while mobile experienced an increase in search share.


Google Earnings Show Halt Of CPC Decline, At Least Temporarily

2013: The cost-per-click across Google’s advertising business increased approximately 2% in the fourth quarter, as compared to the third quarter, after several consecutive quarters of decline.


Google To Replace Black Top Bar With Gray Colored Bar?

2013:  Since June 2011, Google’s top bar had a black background color with white/gray text overlaid.


Bing Tags Expands, Makes Pages Linked To Your Profile Public

2013: You (or others) could tag pages to appear associated with you in Bing’s search results. This would be visible to those who had a Facebook account connected to Bing.


Are Search Engines Driving Libraries To Extinction? Not Quite Yet

2013: The traditional role played by libraries, including access to print works and professional librarians, was still important to most.


Google’s “Find Hotels By Travel Time” Offers Some Of That “Innovation” Google Was Talking About

2012: Transit time search was only available in cities where Google had partnered with local transit agencies to integrate their data into Google Maps.


Google May Let You Blacklist Domains To Fight Spam

2011: Matt Cutts confirmed that Google had discussed giving searchers the ability to remove domains from its search results.


Google’s Matt Cutts On 2010 & Looking Back At 2009

2010: Cutts answered a question about where he thought Google and search would be in 2010. In another video, he re-created his presentation on the “state of the index.”


comScore: US Has Most Searches; China Slowest Growth; Google Tops Worldwide In 2009

2010: Globally, searches grew overall by 46%.


Google Adds More Answers & Info To Search Results

2010: Google added an events hCalendar microformat and started highlighting answers in the snippets.


Google Founders To Sell 10 Million Shares Over Five Years

2010: This was part of a plan to diversify their portfolios over time.


Google 4th On Forbes’ Best Companies To Work For List

2010: Google also ranked fourth on the list in 2009, after being first in 2007 and 2008.


Ballmer Critical Of Google’s China Decision

2010: Ballmer called it an “irrational business decision” on Google’s part.


Satellite Images Of Haiti Earthquake From Google & Bing Maps

2010: How to see before and after images, taken by satellite, as well as 360-degree ground-level videos.


Bing Maps Challenge: Try Silverlight Version, Maybe Win $100

2010: Microsoft wanted people to download (or update Sliverlight) so they could use the new and improved Bing Maps. 


Search In Pictures: Google China, Yahoo Character & Google Pillows

2010: The latest images culled from the web, showing what people eat at the search engine companies, how they play, who they meet, where they speak, what toys they have, and more.


Google Revenues Beat Street, Economic Uncertainty Lingers

2009: Google reported revenues of $5.70 billion for the quarter ended Dec. 31, 2008, an increase of 18% compared to the fourth quarter of 2007.


The Rise (And Fall?) Of Real-Time Search

2009: For all the effort to put value into real-time search, particularly where Twitter was concerned – Twitter itself may have put an end to those efforts by announcing new limits on its API.


Microsoft Announces Q2 Results, 5,000 Layoffs

2009: The layoff rumors were true, though the numbers were less than anticipated.


Google Wants To Help Marketers Do More With Less

2009: The Google AdWords team has launched a new mini-site to help advertisers reach their goals in light of the current economy.


Job Search Engines: The Hottest Thing Going

2009: Job search was the fastest-growing search category in the U.S. in 2008.


Obama Is “Failure” At Google & “Miserable Failure” At Yahoo

2009: President Obama inherited all the links containing anchor text with the words “miserable failure” in them, aimed at former president Bush.


Yahoo Search Update: First Update Of 2008

2008:Yahoo had been rolling out updates to their “crawling, indexing and ranking algorithms” over the past couple days.


Publicis & Google In Technology, Media-Planning Partnership

2008: “Google would exchange its technological know-how for Publicis’s analytical and media planning expertise.”


After A Month, Google Fails The One Hour Guaranteed Press Response Test

2008: The fast response was meant for “corporate policy issues.”


Google Walks Down Fashion Avenue: The Oogle Sari

2008: A design in Satya Paul’s collection was named “Oogle sari” that looked like a sari
made up of the Google web search results.


Chinese Kissing Couple Sues Subway Operator For Uploading Video To YouTube

2008: The video reportedly drew over 15,000 hits in just two days and apparently embarrassed the couple tremendously.


Yahoo Search Index Update – January 2007

2007: Yahoo officially confirmed recent speculations of an index update taking place.


Google’s Blacklist Of Phishing Sites Contained Bank Information & More Confidential Details

2007: Google has quietly removed the information, which included usernames and passwords of individuals, including credentials for accounts at banks and other financial institutions.


Wikipedia Nofollows Links Again – Due To SEOs Abusing Wikipedia

2007: This was due to a discussion of a new SEO contest, where editors were warned of an onslaught of spam.


BBC To Partner With Google On Video Content Deal

2007: Google would make some of BBC’s content available through Google Video and possibly YouTube.


Google Germany Gone Kaput?

2007: That time when Google Germany disappeared due to google.de domain registrations shenanigans.


Google Seeking To Place Ads In Video Games; In Talks To Buy Adscape Media

2007: Google was “always considering new ways to extend Google’s advertising program to benefit our users, advertisers and publishers” – including in-game advertising.


Google To Provide Downloadable E-Books

2007: They hoped to “allow readers to download entire books to their computers in a format that they could read on screen or on mobile devices such as a Blackberry.”


Google Adds Sponsored Links To Your Search History

2007: Google added your sponsored link click activity to Google Search History. 


SuggestLocal Offers Collaboration Tools For Local Search

2007: It sought to solve the problem of figuring out where to go and what to do with a group of colleagues or friends.


From Search Marketing Expo (SMX)


Past contributions from Search Engine Land’s Subject Matter Experts (SMEs)

These columns are a snapshot in time and have not been updated since publishing, unless noted. Opinions expressed in these articles are those of the author and not necessarily Search Engine Land.


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Original source: https://searchengineland.com/search-marketing-history-january-22-391990